Natural Resources Wales uses CRM for permits platform
13 September 2016
VIDEO: The Welsh environmental body has launched an online platform to make the issuing and administration of environmental permits more efficient for its customers.
Hear from Natural Resources Wales and Microsoft at SFW's upcoming Regulation-as-a-Service session in October. You can find more information and register to attend here.
Natural Resources Wales (NRW) has worked with SFW to use commodity software in streamlining legacy processes and creating a single view of permitting activity across the country.
NRW deployed a single, off-the-shelf Microsoft Dynamics CRM platform to replace the three legacy systems following the merger of the Environment Agency, the Forestry Commission and Countryside Council for Wales.
Find out more - watch the video: