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Notch
West Yorkshire Community Rehabilitation Company
WYCRC intranet improves information sharing and collaboration

The West Yorkshire Community Rehabilitation Company (WYCRC) is responsible for 11,000 adult offenders. It wanted to improve communication and increase productivity with a new intranet.

Reusable components speed up the switch to SharePoint intranet

With the support contract for its intranet due to expire and a lack of adoption amongst users, WYCRC sought to replace the outdated system with a new solution based on SharePoint 2013.

Not only did the new intranet address critical issues such as poor discoverability and complicated processes for updating content, it also used a number of pre-configured elements from SFW’s G-Cloud content, collaboration and intranet products. As a result, much of the key functionality was delivered swiftly and effectively so reducing overall project costs.

Improved efficiency, enhanced communications, reduced costs

The intranet enhanced all essential communication and staff interaction whilst keeping access to reference materials, corporate policies and procedural documentation securely in one place.

SharePoint’s powerful Search gave WYCRC an improved toolset that made finding and getting to the right information much quicker and easier.

The outcomes:

  • Reduced internal IT management overheads by providing a single, standard platform for key business operations.
  • Reduced development, maintenance and long term support costs, with the replacement of one application anticipated to save £50,000 per year.
  • Improved information sharing and collaboration which made staff across the organisation more productive and engaged.
  • Improved internal communications to support business transition - keeping staff well informed as WYCRC underwent significant organisational change.
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